US Patent 8219816 IVR call routing using encrypted data
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Patent abstract
A token representing encrypted data is used to initiate a call routing strategy based on receipt of the token. The call routing strategy is configured to initiate a query. Decrypted data associated with the encrypted data may be accessed to determine a data relationship based on the query.
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Patent Inventor Names
Kirk R. Hill0
Steven W. Statham0
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US Patent 08219816 IVR call routing using encrypted data US Patent 8219816 IVR call routing using encrypted data
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Patent Number
082198160
Patent Number
82198160
Edits on 28 Sep, 2022
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Is a
Patent Jurisdiction
Patent Number
082198160
Date of Patent
July 10, 2012
0Patent Application Number
123425840
Date Filed
December 23, 2008
0Patent Primary Examiner
Edits on 14 Dec, 2021
Golden AI
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US Patent 08219816 IVR call routing using encrypted data
Infobox
Is a
Patent jurisdiction
Patent number
08219816
Date of patent
July 10, 2012
Patent application number
12342584
Date Filed
December 23, 2008
Patent primary examiner
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