Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
Amitay Korn0
Dennis Clemmer0
Lars Rossen0
Subramoniam N. Iyer0
Date of Patent
January 24, 2012
0Patent Application Number
122626320
Date Filed
October 31, 2008
0Patent Citations Received
Patent Primary Examiner
Patent abstract
A technique for evaluating service level agreement (SLA) violations occurring in a computing system with agreed-upon model for exemptions is provided. The technique includes storing in a memory a model of the SLA and identifying occurrence of an SLA violation in a computing system that is providing services under the SLA. Based on the stored model, the technique further determines if the SLA violation is exempted from a penalty.
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