Patent 8068824 was granted and assigned to Avaya on November, 2011 by the United States Patent and Trademark Office.
Techniques are disclosed for automatically reconnecting an interrupted voice call session. For example, a method for use in a communication system switch for managing a call session between a first device and second device includes the following steps. The first device and the second device are connected, via the communication system switch, in accordance with a call session. The first device and the second device are automatically reconnected, via the communication system switch, when the call session is unintentionally interrupted. By way of example, the communication system switch may be a private branch exchange server.