Patent 7983401 was granted and assigned to AT&T Mobility on July, 2011 by the United States Patent and Trademark Office.
A system for utilization in connection with an automated telephone attendant comprises a recognizer component that determines information associated with a caller, such as identity of the caller, that is connected with the automated telephone attendant. An organization component dynamically determines which menu options to provide to the caller and an order of the menu options based at least in part upon the determined information associated with caller.