Patent attributes
A collaboration system is provided in combination with a system administration monitoring system. The monitoring software for the system may recognize an error or other event in a component that is being monitored. The monitoring software then sends a message to all administrators that may be associated with the error or event. When an administrator receives an alert, the administrator may choose to join a collaborative resolution session. When a plurality of administrators joins a collaborative resolution session, each administrator is presented with a user interface at his or her console. The user interface may present one or more shared system administration elements, such as system administration portals, and one or more collaboration elements, such as instant messaging elements or the like. Participating administrators may then communicate using the collaboration elements to attempt to resolve an error or other event. Users may share additional system administration elements.
