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US Patent 7788679 User interface with context-based communication using media prediction

Patent 7788679 was granted and assigned to Siebel Systems on August, 2010 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
Current Assignee
Siebel Systems
Siebel Systems
Date Filed
June 10, 2003
Date of Patent
August 31, 2010
Patent Application Number
10458541
Patent Citations Received
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US Patent 12126584 Contact center messaging
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US Patent 12022028 Methods and systems for information streaming to user interface
0
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US Patent 12028485 Integrated representative profile data in contact center environment
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US Patent 12120270 Monitoring representatives in a contact center environment
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US Patent 11671388 Contact center messaging
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US Patent 11706344 Monitoring representatives in a contact center environment
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US Patent 11757999 Thick client and common queuing framework for contact center environment
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US Patent 11979464 Thick client and common queuing framework for contact center environment
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
7788679
Patent Primary Examiner
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Li B. Zhen

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