Patent attributes
A service access architecture to enable customer access to telecommunications provider services is provided. The service access architecture includes a service layer providing a standard interface for communication with customer applications to access network systems and data systems of the telecommunications provider. The service access architecture also includes a device/data layer maintaining the network systems and data systems of the telecommunications provider. The service access architecture includes an adaptation layer coupled to communicate, via at least one broker of the adaptation layer, with the service layer and to communicate, via at least one adapter of the adaptation layer, with the device/data layer, the adaptation layer operable to interface between the service layer and the device/data layer. A method is also provided for a customer of a telecommunications provider to gain access to the telecommunications provider's services and applications using a customer application.