Process and apparatus for operating an automation system in a Web Service environment includes providing at least one client and at least one device, the at least one client and the at least one device configured with a web services for devices stack protocol, connecting a network comprising at least one server with the web services for devices to the at least one client and the at least one device, and transmitting automation-based control and communication between the at least one client and at least one device. The process and apparatus further includes connecting a set top box coupled between the network and at least one of the clients and providing the client coupled thereto with a user interface for controlling the devices, wherein the at least one device includes an audio system, a video system, an intercom system, a lighting system, a security system, a link, and a HVAC system.