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US Patent 7474740 Interactive voice-activated reservation system and method

Patent 7474740 was granted and assigned to American Airlines on January, 2009 by the United States Patent and Trademark Office.

Overview Structured Data Issues Contributors

Is a

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Patent attributes

Current Assignee

American Airlines

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Patent Jurisdiction

United States Patent and Trademark Office

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Patent Number

Patent Inventor Names

Laura M. Therminy1

Suzanne J. Kitchen1

Carline A. Smith1

Margaret M. Brown1

Date of Patent

January 6, 2009

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Patent Application Number

109273421

Date Filed

August 26, 2004

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Patent Citations Received

US Patent 12135755 Indexing actions for resources

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Patent Primary Examiner

Gerald Gauthier

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Patent abstract

An automated method comprises receiving a telephone call from a user, providing a voice prompt for a unique identifier associated with a reservation, receiving the unique identifier and looking up reservation information associated therewith, receiving a voice identification of change desired, and changing reservation information in response to the voice identification of change desired.

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