Is a
Patent attributes
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Laura M. Therminy1
Suzanne J. Kitchen1
Carline A. Smith1
Margaret M. Brown1
Date of Patent
January 6, 2009
1Patent Application Number
109273421
Date Filed
August 26, 2004
1Patent Citations Received
Patent Primary Examiner
Patent abstract
An automated method comprises receiving a telephone call from a user, providing a voice prompt for a unique identifier associated with a reservation, receiving the unique identifier and looking up reservation information associated therewith, receiving a voice identification of change desired, and changing reservation information in response to the voice identification of change desired.
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