US Patent 7472189 Method of collecting data from network elements

Method of collecting data from one or more network elements used to support customer networks. The method may include compiling a customer list from information extracted from a customer information database and an operation processes database. The customer list may be used to indicate one or more customers, the network elements associated therewith, and network addresses for each of the listed network elements. The method may include automatically generating data collection messages to the network addresses specified in the customer list.