Is a
Patent attributes
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Carmen D. Andia0
Judy D. Martin0
Judith C. Espejo0
Susan F. Meek0
Lance F. Casey0
Adrian C. Rudd0
Brenda L. Boyden0
Date of Patent
December 16, 2008
0Patent Application Number
108613750
Date Filed
June 7, 2004
0Patent Primary Examiner
Patent abstract
A wireless communications system providing interactive voice response is disclosed. The system is menu driven, and can accept information as well as deliver information to the customer in the form of prompts or prompt information. The system includes provisions that permit customers to vary the prompt information. In prompt information can be varied in a number ways, including the method of delivery, the content, pre or post-call prompts, and the frequency in which the prompt information is delivered.
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