Patent attributes
An apparatus for communicating between an access endpoint and a mobile device endpoint comprising a network service center attached to the access endpoint. A memory stores a prototype corpus representing historical communication information. The network service center includes a processor to train the prototype corpus and create a plurality of records including a protocol trigger, training data and a user dictionary. The access endpoint sends the training data to endpoints to produce training data specific to classes of endpoints. The access endpoint and the mobile device endpoint communicate with one another, and the network service center collects communication data related to the communications interaction and stores the communication data in the memory. The processor generates feedback data based at least in part of the communication data. Advantages of the invention include the ability for network operators to optimize communication techniques based on network traffic.