Patent 7327836 was granted and assigned to Avaya (company) on February, 2008 by the United States Patent and Trademark Office.
There is disclosed a unified messaging system in which a voice mail domain object comprising a plurality of fields is provided. At least one of such fields is selected to be defined as an open field such that it is accessible to an administration application of the system. The open fields are preferably stored as a voice mail domain summary in the e-mail directory of the unified messaging system.