US Patent 7228331 User oriented penalty count random rejection of electronic messages

A method and system for managing electronic mail (email) based on a user oriented penalty count (PC) random rejection. The invention determines a threshold for a specific user and assesses a cumulative PC for usage of a resource that exceeds the user specific threshold. Different operating states are determined based on a status associated with the resource. In a normal operating state, virtually all sent email is processed. In a selective-rejection state, sent email from a user with a cumulative PC is rejected randomly, while others are processed. In a random-rejection state, sent email from a user without a cumulative PC is randomly rejected based on a resource usage factor and an adjustment multiplier, while sent email from a user with a cumulative PC is completely rejected. The user may be assigned an exempt status that enables processing of virtually all email from the user independent of user's PC.