Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
Stuart Morris0
Date of Patent
April 3, 2007
0Patent Application Number
109903510
Date Filed
November 17, 2004
0Patent Primary Examiner
Patent abstract
The present invention relates to systems and methods for providing live operator service for a communication session over a packet-based network. The live operator of the invention can receive a call and conference with the caller to determine an intended call recipient. The live operator can then initiate a call to the intended call recipient. If the intended call recipient is available, the operator can connect the caller to the intended call recipient and disconnect itself from the call.
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