Patent 7127044 was granted and assigned to Avaya on October, 2006 by the United States Patent and Trademark Office.
A system for providing emergency location information to an emergency service provider is provided. The system includes (a) an input 118 and 122 operable to receive, from a registered communication device 112 and 114, an emergency contact and (b) an agent 146 operable to (i) determine whether the communication device 112 and 114 has a corresponding assigned extension; (ii) when the communication device 112 and 114 has no corresponding assigned extension, assign, from a set 150 of unassigned extensions, an extension to the communication device 112 and 114; and (iii) forward at least one of the assigned extension and an extension different from the assigned extension to emergency personnel.