US Patent 7106743 Telecommunications system including live operators

Patent 7106743 was granted and assigned to West Corporation on September, 2006 by the United States Patent and Trademark Office.

Overview Structured Data Issues Contributors Activity

Is a

Patent

Patent attributes

Current Assignee

West Corporation

Patent Jurisdiction

United States Patent and Trademark Office

Patent Number

71067430

Date of Patent

September 12, 2006

Patent Application Number

096925750

Date Filed

October 18, 2000

Patent Primary Examiner

‌

Derrick Ferris

Patent abstract

Apparatus and methods are provided for effecting telephonic communication. In one aspect of the invention, a telecommunications system includes a hub location including a call center front end, one or more remote locations each including a call center back end, and a connectivity member for connecting the hub location to the one or more remote locations. In the preferred embodiment, the one or more remote locations are preferably geographically separate from the hub location, such as in different parts of the country, or in different countries, and the connectivity member preferably includes an asynchronous transfer mode (ATM) based transport network.