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US Patent 7023979 Telephony control system with intelligent call routing

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
0
Date Filed
March 7, 2003
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Date of Patent
April 4, 2006
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Patent Application Number
10385389
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Patent Citations Received
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US Patent 12136055 Data processing systems for identifying, assessing, and remediating data processing risks using data modeling techniques
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US Patent 12120268 Techniques for benchmarking performance in a contact center system
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US Patent 12120271 Matching using agent/caller sensitivity to performance
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US Patent 12118121 Data subject access request processing systems and related methods
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US Patent 12127273 System, method, and computer-readable medium for schedule-based telecommunication policies
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US Patent 12128927 Situation based processing
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US Patent 12135823 User interface-based restriction on content access
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US Patent 11856140 Predictive communications system
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US Patent 11863708 Matching using agent/caller sensitivity to performance
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US Patent 11868507 Data processing systems for cookie compliance testing with website scanning and related methods
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•••
Patent Inventor Names
Steven M. Hoffberg
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Toby Heller
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Wai Wu
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
7023979
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Patent Primary Examiner
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Benny Tieu
0

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