US Patent 7003473 Fully integrated service manager with automatic flow-through interconnection

A system for management of an integrated communications provider comprising a means of automatically retrieving customer service records and preparing sales proposals therefrom. The invention further comprises components for pre-ordering management functions, circuit management, design management, service management, and gateway to incumbent local exchange carriers and trading partners. The system incorporates features that automate comparisons between existing services and proposal services, alarming of failures of confirmations, optimizing on-net and off-net services, creation of cutover reports and issuance of service requests to local exchange carriers and trading partners.