US Patent 12107814 Selective multi-modal and channel alerting of missed communications

A communications monitoring software identifies first communications between a user and other users. The communications monitoring software associates respective communication scores with the first communications based on respective communication feature scores of identified communications features of the first communications. Second communications associated with the user are identified. The communications monitoring software identifies a subset of the second communications based on respective communication scores of the first communications. The subset of the second communications is presented in a user interface.