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US Patent 12079826 Predicting customer interaction using deep learning model
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Patent
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Date Filed
June 25, 2021
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Date of Patent
September 3, 2024
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Patent Application Number
17359102
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Patent Citations
US Patent 8983975 Systems and methods for measuring and managing distributed online conversations
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US Patent 9015046 Methods and apparatus for real-time interaction analysis in call centers
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US Patent 9026476 System and method for personalized media rating and related emotional profile analytics
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US Patent 9093081 Method and apparatus for real time emotion detection in audio interactions
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US Patent 9129290 Apparatus and method for predicting customer behavior
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US Patent 9299268 Tagging scanned data with emotional tags, predicting emotional reactions of users to data, and updating historical user emotional reactions to data
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US Patent 9483768 Methods and apparatuses for modeling customer interaction experiences
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US Patent 9536269 Method and apparatus for analyzing and applying data related to customer interactions with social media
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US Patent 9710459 Communication monitoring based on sentiment
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US Patent 9824403 Measuring problems from social media discussions
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•••
Patent Inventor Names
Dipanjan Deb
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Naveen Gururaja Yeri
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Mayank Kumari
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Abhishek Kumar
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Amit Agarwal
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Patent Jurisdiction
United States Patent and Trademark Office
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Patent Number
12079826
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Patent Primary Examiner
Chesiree A Walton
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