Patent attributes
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for automated workflows enabling selective interaction with users. In some implementations, a workflow module indicating a set of operations to be performed by one or more computers is accessed, where the workflow module specifies rules that instruct one or more actions to be selectively performed based on detection of one or more conditions. The occurrence of a particular condition specified by the workflow module is detected, where the workflow module is configured to initiate a communication when the particular condition occurs. In response to detecting the occurrence of the particular condition, a user is identified based on data of the workflow module, a communication corresponding to the particular condition is generated, and communication with the identified user is initiated to provide the generated message.
