US Patent 12026602 Vehicle damage claims self-service

A method of determining a claim value corresponding to a damaged vehicle of a customer includes receiving exception data and image(s) corresponding to the damaged vehicle, generating a set of image parameters by analyzing the one or more image corresponding to the damaged vehicle using a first trained artificial neural network, generating the claim value corresponding to the damaged vehicle by analyzing the set of image parameters and the exception data using a second trained artificial neural network, and transmitting the claim value corresponding to the damaged vehicle. The method may include respective training of the first artificial neural network and second artificial neural network using labeled images and labeled telematics data.