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US Patent 11972477 Systems and methods for customer journey optimization

Patent 11972477 was granted and assigned to Adobe Inc. on April, 2024 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
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Current Assignee
Adobe Inc.
Adobe Inc.
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Date Filed
April 14, 2022
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Date of Patent
April 30, 2024
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Patent Applicant
Adobe Inc.
Adobe Inc.
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Patent Application Number
17659194
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Patent Citations
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US Patent 10404860 Customer journey management
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US Patent 10567585 Customer journey management
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US Patent 10715667 Customer journey management
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US Patent 10909128 Analyzing journey instances that include an ordering of step instances including a subset of a set of events
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US Patent 11019210 Customer journey management
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US Patent 11151125 Efficient updating of journey instances detected within unstructured event data
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US Patent 11200485 Contact center system and method for advanced outbound communications to a contact group
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US Patent 11269908 Cross-system journey monitoring based on relation of machine data
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US Patent 11451668 Customer journey management
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US Patent 11689663 Customer journey management
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•••
Patent Inventor Names
Saurabh Garg
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Mukul Lamba
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Aditi Jain
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
11972477
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Patent Primary Examiner
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Naeem U Haq
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