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US Patent 11941348 Language model for abstractive summarization

Patent 11941348 was granted and assigned to Twilio on March, 2024 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributors
Is a
Patent
Patent
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Current Assignee
Twilio
Twilio
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Date Filed
September 7, 2022
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Date of Patent
March 26, 2024
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Patent Applicant
Twilio
Twilio
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Patent Application Number
17939176
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Patent Citations
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US Patent 9880807 Multi-component viewing tool for contact center agents
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US Patent 9910909 Method and apparatus for extracting journey of life attributes of a user from user interactions
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US Patent 9965726 Adding to a knowledge base using an ontological analysis of unstructured text
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US Patent 10089639 Method and apparatus for building a user profile, for personalization using interaction data, and for generating, identifying, and capturing user data across interactions using unique user identification
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US Patent 10467339 Using machine learning and natural language processing to replace gender biased words within free-form text
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US Patent 10839335 Call center agent performance scoring and sentiment analytics
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US Patent 11165900 Automated real-time call summarization
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US Patent 11170175 Generating replacement sentences for a particular sentiment
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US Patent 11765267 Tool for annotating and reviewing audio conversations
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US Patent 11475210 Language model for abstractive summarization
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•••
Patent Citations Received
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US Patent 12093298 Apparatus and method for training model for document summarization
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US Patent 12079573 Tool for categorizing and extracting data from audio conversations
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Patent Inventor Names
Alfredo Láinez Rodrigo
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Luke Percival de Oliveira
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
11941348
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Patent Primary Examiner
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Hassan Mrabi
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CPC Code
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H04M 3/5183
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H04M 2203/2061
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G06F 40/284
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G06F 40/166
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G06F 40/35
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G06F 16/345
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G06N 3/04
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G06N 3/08
0

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