Patent attributes
A data processing method, a server, and a data collection device are provided. The method includes: obtaining, by a server, first network key performance indicator KPI data and performance data of a first set-top box STB, where the first network KPI data is network KPI data of a first video service stream, and the first STB is an STB that receives the first video service stream; and calculating, by the server, first video quality of experience QoE of the first video service stream based on an associated model, the first network KPI data, and the performance data of the first STB, where the associated model is a model obtained through training based on historical data, and the associated model is used by the server to calculate video QoE based on network KPI data and performance data of an STB.