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US Patent 11924380 Machine-learning system for incoming call driver prediction

OverviewStructured DataIssuesContributors
Is a
Patent
Patent
1
Date Filed
August 16, 2022
1
Date of Patent
March 5, 2024
1
Patent Application Number
17888847
1
Patent Citations
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US Patent 10356244 Automated predictive call routing using reinforcement learning
1
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US Patent 10714084 Artificial intelligence based service implementation
1
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US Patent 10637991 Systems and methods for intelligent routing call center solutions
1
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US Patent 10805469 Systems and methods for intelligent routing call center solutions
1
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US Patent 7873157 Method and apparatus for performing predictive dialing
1
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US Patent 9118763 Real time feedback proxy
1
Patent Inventor Names
Ravindra Reddy Tappeta Venkata
1
Logan Sommers Ahlstrom
1
Nafiseh Saberian
1
Stephen Filios
1
Abhilash Krishnankutty Nair
1
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
1
Patent Number
11924380
1
Patent Primary Examiner
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Rasha S. Al-Aubaidi
1
CPC Code
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G06Q 30/016
1
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H04M 3/5183
1
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G06N 20/00
1
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G06N 5/04
1
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H04M 2203/558
1

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