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US Patent 11924380 Machine-learning system for incoming call driver prediction

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
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Date Filed
August 16, 2022
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Date of Patent
March 5, 2024
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Patent Application Number
17888847
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Patent Citations
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US Patent 10356244 Automated predictive call routing using reinforcement learning
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US Patent 10714084 Artificial intelligence based service implementation
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US Patent 10637991 Systems and methods for intelligent routing call center solutions
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US Patent 10805469 Systems and methods for intelligent routing call center solutions
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US Patent 7873157 Method and apparatus for performing predictive dialing
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US Patent 9118763 Real time feedback proxy
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Patent Inventor Names
Ravindra Reddy Tappeta Venkata
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Logan Sommers Ahlstrom
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Nafiseh Saberian
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Stephen Filios
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Abhilash Krishnankutty Nair
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
11924380
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Patent Primary Examiner
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Rasha S. Al-Aubaidi
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CPC Code
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G06Q 30/016
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H04M 3/5183
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G06N 20/00
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G06N 5/04
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H04M 2203/558
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