Is a
Patent attributes
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Lionel Pourcheresse0
Date of Patent
February 20, 2024
0Patent Application Number
167477520
Date Filed
January 21, 2020
0Patent Citations
Patent Primary Examiner
CPC Code
Patent abstract
Methods and systems for evaluation and diagnostic for a customer product are provided. Aspects include receiving, by a processor, customer usage data associated with the customer product, obtaining customer data associated with a customer business operation, analyzing, by the processor, the customer usage data and the customer data to generate a usage score card associated with the customer product, and determining an action for the customer product based at least in part on the usage score card.
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