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US Patent 11895271 Representative client devices in a contact center environment
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Is a
Patent
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Date Filed
July 30, 2021
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Date of Patent
February 6, 2024
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Patent Application Number
17390287
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Patent Citations
US Patent 8271618 System and method for zero-footprint screen capture
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US Patent 8396205 Systems and methods of supervising contacts
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US Patent 8806024 Bi-directional sharing of a document object model
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US Patent 9172806 Method for providing support services using consumer selected specialists and specialist ratings
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US Patent 9521259 System and method for establishing voice and data connection
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US Patent 9843681 Method for connecting users with agents based on dynamic user interactions with content
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US Patent 9984061 Automatic question generation and answering based on monitored messaging sessions
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US Patent 10275448 Automatic question generation and answering based on monitored messaging sessions
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US Patent 10693923 Establishing streaming sessions during remote sessions
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US Patent 10671337 Automatic sizing of agent's screen for html co-browsing applications
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•••
Patent Inventor Names
Aaron Kammeyer
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Chad Skinner
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Amit Gupta
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Patent Jurisdiction
United States Patent and Trademark Office
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Patent Number
11895271
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Patent Primary Examiner
Rasha S. Al-Aubaidi
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CPC Code
G06Q 10/063118
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G06Q 10/06398
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G06Q 10/103
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G06F 9/54
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H04L 63/04
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G06N 20/00
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H04M 3/5175
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G06Q 30/016
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G06Q 10/063114
0
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