Patent attributes
A system and method for communication channel failover between disparate communication providers. A communication application hosting server: while hosting a communication application between a first user device and a second user device: initiating establishing a first communication channel between the first user device and the second user device, wherein the first communication channel is provided by a first communication channel provider. The method further comprising, receiving a failure to connect signal from the first user; in response to receiving the failure to connect signal: determining whether a second communication channel provided by a second communication channel provider of a plurality of disparate communication channel providers meets a failover criteria. In response to determining that the second communication channel provided by the second communication channel provider meets failover criteria, redirecting the first user device and second user device to the second communication channel.