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US Patent 11782781 User interface event impact analysis

Patent 11782781 was granted and assigned to FullStory on October, 2023 by the United States Patent and Trademark Office.

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Contents

Is a
Patent
Patent

Patent attributes

Patent Applicant
FullStory
FullStory
Current Assignee
FullStory
FullStory
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11782781
Patent Inventor Names
Aditya Santosh Kulkarni
Jaime Michael Yap
Charles Mell Lay
Date of Patent
October 10, 2023
Patent Application Number
16236095
Date Filed
December 28, 2018
Patent Citations
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US Patent 11036524 Capturing and processing interactions with a user interface of a native application
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US Patent 11403539 Pattern-optimized session logs for improved web analytics
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US Patent 8127000 Method and apparatus for monitoring and synchronizing user interface events with network data
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US Patent 8868533 Method and apparatus for intelligent capture of document object model events
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US Patent 9083756 Session analysis systems and methods
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US Patent 9495340 Method and apparatus for intelligent capture of document object model events
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US Patent 9766769 Evaluation of interactions with a user interface
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US Patent 10102306 Patching base document object model (DOM) with DOM-differentials to generate high fidelity replay of webpage user interactions
Patent Primary Examiner
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Anthony J Amoroso
CPC Code
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G06Q 30/0243
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G06Q 30/0241
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G06F 11/0778
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G06F 11/079
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G06F 11/3089
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G06F 11/3065
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G06F 11/3072
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G06F 11/321
...
Patent abstract

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating the impact of events related to user interfaces on target outcomes. In one aspect, a method includes defining a set of sequential events including a target outcome and a series of lead-up events that are required to occur prior to the target outcome. The processor(s) identify matching sessions during which at least one of the lead-up events was performed based on session data for each matching session including data identifying the at least one lead-up event. The processor(s) examine session data for each of the matching sessions to determine how many of the matching sessions included a specified session feature. The impact of the specified session feature on the target outcome is determined based on an unrealized metric of the matching sessions that included the specified session feature, but did not include the target outcome.

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