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US Patent 11777788 Network issue tracking and resolution system

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Patent abstractTimelineTable: Further ResourcesReferences
Is a
Patent
Patent

Patent attributes

Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11777788
Patent Inventor Names
Magnus Mortensen
David C. White, Jr.
Jay Kemper Johnston
Date of Patent
October 3, 2023
Patent Application Number
17522534
Date Filed
November 9, 2021
Patent Citations
‌
US Patent 8813025 Customer impact predictive model and combinatorial analysis
‌
US Patent 10043006 Event anomaly analysis and prediction
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US Patent 7107339 Predictive monitoring and problem identification in an information technology (IT) infrastructure
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US Patent 9813435 Network security analysis using real-time and batch detection engines
Patent Primary Examiner
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Hardikkumar D Patel
CPC Code
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H04L 63/1425
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G06N 3/08
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G06N 3/088
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G06N 20/00
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G06F 21/554
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G06F 16/254
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G06F 21/552
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G06F 2221/034
...
Patent abstract

In one embodiment, an issue analysis service obtains telemetry data from a plurality of devices in a network across a plurality of time intervals. The service detects a failure event in which a device in the network is in a failure state. The service clusters the telemetry data obtained prior to the failure event into rounds according to time intervals in which the telemetry data was collected. Each round corresponds to a particular time interval. The service applies a machine learning-based classifier to each one of the rounds of clustered telemetry data to identify one or more common traits appearing in the telemetry data for each round. The service generates a trait change report indicating a change in the one or more common traits appearing in the telemetry data across the rounds leading up to the failure event.

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