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US Patent 11750740 Intelligent speech-enabled scripting

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
Date Filed
April 20, 2021
Date of Patent
September 5, 2023
Patent Application Number
17234869
Patent Citations
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US Patent 7689426 Method and apparatus for distributed interactive voice processing
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US Patent 7920693 Home agent access in call routing management based on caller language
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US Patent 8085927 Interactive voice response system with prioritized call monitoring
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US Patent 8116445 System and method for monitoring an interaction between a caller and an automated voice response system
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US Patent 8135126 Methods and apparatus for providing live agent assistance
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US Patent 8462935 System and method for monitoring an automated voice response system
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US Patent 8744062 Call center services system and method
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US Patent 8831204 Protecting sensitive information provided by a party to a contact center
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US Patent 9112971 Method and system for simultaneously managing a plurality of simulated real-time conversations
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US Patent 9225835 Call center services system and method
•••
Patent Inventor Names
Alan D. Tucker
Daniel R. Cropp
Kevin Mark Beale
Thomas V. Curtin
Wayne Paul Waldner
Alena L. Aiken
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11750740
Patent Primary Examiner
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Temica M Beamer
CPC Code
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H04M 3/541
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G10L 15/22
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H04M 3/436
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H04M 3/523
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G10L 13/08

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