Patent attributes
Computer-implemented methods, computer program products, and computer systems for detecting and preventing exploitative calls. The computer-implemented methods include one or more processors configured for receiving voice call data corresponding to an active voice call with a user device, wherein the voice call data comprises caller voice data and user voice data; determining that the caller voice data includes a solicitation of information from a user associated with the user device; retrieving user profile data comprising user health data associated with the user; determining user call stress levels based on the voice call data and the user profile data; and responsive to determining that the user call stress levels exceed a predetermined threshold and that the solicitation of information includes a material information request, generating an alert.
