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US Patent 11748572 Enabling chatbots by validating argumentation

Patent 11748572 was granted and assigned to Oracle on September, 2023 by the United States Patent and Trademark Office.

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TimelineTable: Further ResourcesReferences
Is a
Patent
Patent

Patent attributes

Patent Applicant
Oracle
Oracle
Current Assignee
Oracle
Oracle
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11748572
Patent Inventor Names
Boris Galitsky
Date of Patent
September 5, 2023
Patent Application Number
17003593
Date Filed
August 26, 2020
Patent Citations
‌
US Patent 7551552 Method for providing guaranteed distributed failure notification
‌
US Patent 7152031 Construction, manipulation, and comparison of a multi-dimensional semantic space
‌
US Patent 7359860 Call flow object model in a speech recognition system
‌
US Patent 7519529 System and methods for inferring informational goals and preferred level of detail of results in response to questions posed to an automated information-retrieval or question-answering service
‌
US Patent 10289974 Establishing a target handle time for a communication in a contact center
‌
US Patent 10545648 Evaluating conversation data based on risk factors
‌
US Patent 10599885 Utilizing discourse structure of noisy user-generated content for chatbot learning
‌
US Patent 10679011 Enabling chatbots by detecting and supporting argumentation
...
Patent Citations Received
‌
US Patent 11960844 Discourse parsing using semantic and syntactic relations
1
‌
US Patent 12001804 Using communicative discourse trees to detect distributed incompetence
2
Patent Primary Examiner
‌
Lamont M Spooner
CPC Code
‌
G06F 40/253
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G06F 40/268
‌
G06F 40/284
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G06F 40/30
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G06F 40/211

Systems, devices, and methods of the present invention validate argumentation in text. In an example, an application forms a communicative discourse tree from a subset of text by matching each fragment of the subset that has a verb to a verb signature. The application identifies that the subset includes an argument by applying a classification model trained to detect argumentation to the communicative discourse tree. The application further creates a logic system based on a claim of the argument, a domain definition clause associated with a domain of the text, a set of defeasible rules based on the communicative discourse tree, and a set of facts from one or more of the communicative actions of the communicative discourse tree. The application evaluates a consistency of the argument with respect to itself and with respect to the domain definition clauses by solving the logic system, thereby validating a claim associated with the argument.

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