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US Patent 11694687 Recommending a dialog act using model-based textual analysis

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
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Date Filed
May 17, 2021
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Date of Patent
July 4, 2023
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Patent Application Number
17322578
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Patent Citations
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US Patent 9473637 Learning generation templates from dialog transcripts
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US Patent 9692895 Management system for using speech analytics to enhance contact center agent conformance
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US Patent 10224032 Determining an impact of a proposed dialog act using model-based textual analysis
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US Patent 10304451 Determining an impact of a proposed dialog act using model-based textual analysis
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US Patent 10360908 Recommending a dialog act using model-based textual analysis
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US Patent 10410631 Recommending a dialog act using model-based textual analysis
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US Patent 10685654 Recommending a dialog act using model-based textual analysis
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US Patent 10672396 Determining an impact of a proposed dialog act using model-based textual analysis
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US Patent 11037563 Recommending a dialog act using model-based textual analysis
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US Patent 7305345 Methods, systems, and computer program products for providing automated customer service via an intelligent virtual agent that is trained using customer-agent conversations
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•••
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
11694687
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Patent Primary Examiner
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Douglas Godbold
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CPC Code
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G10L 15/22
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