Patent attributes
The disclosed technology teaches automating evaluation of QoE for data communication services in a wireless network—accessing performance indicators, mappings for the performance indicators to SKQIs in a SKQI parameters table, and mappings for SKQIs to KQIs in an SKQI-to-KQI mapping table. The disclosed method includes configuring first and second functions that, respectively, roll up performance indicators into SKQIs based on parameters stored in the SKQI parameters table to calculate SKQI scores and weights, and roll up SKQIs into KQIs and QoE based on parameters stored in SKQI-to-KQI and SKQI-to-QoE mapping tables, to calculate KQI and QoE scores. Also disclosed is generating first SQL statements that invoke the first function to calculate the SKQIs and second SQL statements that invoke the second function to calculate KQIs and QoE, storing generated first and second SQL statements in non-volatile storage and calculating KQIs and QoE using the automatically generated SQL statements.