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US Patent 11645321 Calculating relationship strength using an activity-based distributed graph

Patent 11645321 was granted and assigned to Salesforce on May, 2023 by the United States Patent and Trademark Office.

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Is a
Patent
Patent
1

Patent attributes

Patent Applicant
Salesforce
Salesforce
1
Current Assignee
Salesforce
Salesforce
1
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
1
Patent Number
116453211
Patent Inventor Names
Alex Michael Noe1
Praveen Innamuri1
Rohith Ramprasad1
Scott Walter Bishel1
Shardul Vikram1
William Christopher Fama Roller1
Alexis Roos1
Gabriel Starr Krupa1
...
Date of Patent
May 9, 2023
1
Patent Application Number
158034121
Date Filed
November 3, 2017
1
Patent Citations
‌
US Patent 10015182 Systems and methods for protecting computing resources
1
Patent Citations Received
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US Patent 12072856 Identity resolution system
2
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US Patent 11991140 Apparatus, method, and recording medium for transmitting election campaign messages in manner of displaying phone number of acquaintance of recipient
3
Patent Primary Examiner
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Mohammad S Rostami
1
CPC Code
‌
G06F 16/9024
1
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H04L 51/32
1

Methods, systems, and devices for analyzing communication messages (e.g., emails or activities) to determine relationship strength using a distributed graph are described. In some systems, a user may be associated with a specific tenant. A database server of the system may receive communication messages associated with the user and a target user. The server may perform a natural language processing (NLP) analysis on the communication messages to extract metadata, and may generate or update a distributed graph indicating connections between users based on the extracted metadata. Using the connections of the graph, the server may calculate a closeness score between the user and the target user. Additionally, the server may calculate closeness scores between the target and other users associated with the tenant, and may determine the users with the greatest closeness scores. The server may send a suggestion for the determined users to initiate communication with the target.

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