Patent attributes
Certain aspects of the disclosure are directed to customization of communications services. According to a specific example, a data communications server is configured and arranged to provide a database with virtual office features available to remotely-situated client entities. The data communications server is configured to provide to the client entities, a set of instructions written in a first programming language that defines a message exchange protocol. The set of instructions includes aspects of the message exchange protocol to be populated with client-specific directives. The data communications server may receive operating state information from endpoint devices associated with the client entity and trigger an action on one or more of the endpoint devices associated with the client entity by executing client-specific sets of control data derived from programming instructions written in a second programming language that is compatible with the first programming language.
