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US Patent 11507850 System and method for call centre management

OverviewStructured DataIssuesContributors
Is a
Patent
Patent
Current Assignee
Royal Bank of Canada
Royal Bank of Canada
Date Filed
August 15, 2019
Date of Patent
November 22, 2022
Patent Applicant
Royal Bank of Canada
Royal Bank of Canada
Patent Application Number
16541631
Patent Citations
‌
US Patent 10467547 Normalizing text attributes for machine learning models
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US Patent 10631257 System and method for providing enhanced routing in a contact center
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11507850
Patent Primary Examiner
‌
Leshui Zhang
CPC Code
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G06N 3/04
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G06N 7/005
‌
G06N 7/00
‌
G06N 20/00
‌
G06N 20/20
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G06F 40/30
‌
G06F 40/35
‌
G06F 40/20
‌
G06F 16/3329
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G06F 16/35
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