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US Patent 11301630 Computer-implemented automated authorization system using natural language processing

Patent 11301630 was granted and assigned to Express Scripts on April, 2022 by the United States Patent and Trademark Office.

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Contents

Is a
Patent
Patent
0

Patent attributes

Patent Applicant
Express Scripts
Express Scripts
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Current Assignee
Express Scripts
Express Scripts
0
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
113016300
Patent Inventor Names
Christopher G. Lehmuth0
Pritesh J. Shah0
Christopher R. Markson0
Date of Patent
April 12, 2022
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Patent Application Number
165758210
Date Filed
September 19, 2019
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Patent Citations
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US Patent 10572653 Computer-based systems configured for managing authentication challenge questions in a database and methods of use thereof
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US Patent 10216943 Dynamic security questions in electronic account management
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US Patent 10325026 Recombination techniques for natural language generation
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US Patent 10521572 Systems and methods for improving KBA identity authentication questions
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US Patent 11023684 Systems and methods for automatic generation of questions from text
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Patent Citations Received
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US Patent 12009080 Systems and methods for inaccuracy detection and prevention within prescription information
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Patent Primary Examiner
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Jesse S Pullias
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CPC Code
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G06N 5/003
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G06F 16/3344
0

A method includes maintaining a question repository in which each question corresponds to a set of decision trees. A distance matrix encodes a distance between each pair of questions. In response to a request for a new question, the method converts the new question into a set of tokens. For each question of the existing questions, the method determines a minimum distance between each token of the new question and the tokens of the question and sums the minimum distances to calculate a distance between the question and the new question. The method includes performing cluster analysis on the distance matrix. Performing cluster analysis includes normalizing the distance matrix and applying a hierarchical clustering process to the normalized distance matrix. Based on the cluster analysis, the method transmits an alternative question proposal or adds the new question to the question repository.

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