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US Patent 11295368 Interactive and personalized ticket recommendation

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Patent
Patent

Patent attributes

Patent Applicant
StubHub
StubHub
Current Assignee
StubHub
StubHub
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11295368
Date of Patent
April 5, 2022
Patent Application Number
16692947
Date Filed
November 22, 2019
Patent Primary Examiner
‌
Mila Airapetian

A method may include receiving, at a system of a ticketing marketplace, a request for a ticket to an event from a device of a user; generating a query for the user based on the ticket requested, the query requesting information from the user regarding a user preference associated with the ticket for the event; directing the query to the device of the user; in response to directing the query, receiving a answer from the device of the user; applying the answer to a machine learning model to determine a recommended ticket for the user, the machine learning model generated based on an association between ticket locations at a venue of the event and natural language phrases of users associated with the event; selecting the recommended ticket for the event based on an output by the machine learning model; and automatically facilitating purchase of the recommended ticket.

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