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US Patent 11282507 Contemporaneous machine-learning analysis of audio streams

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Contents

Is a
Patent
Patent

Patent attributes

Patent Applicant
Cresta
Cresta
Current Assignee
Cresta
Cresta
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11282507
Date of Patent
March 22, 2022
Patent Application Number
17352543
Date Filed
June 21, 2021
Patent Citations
‌
US Patent 10586237 Method, apparatus, and computer-readable media for customer interaction semantic annotation and analytics
‌
US Patent 10916253 Spoken microagreements with blockchain
Patent Primary Examiner
‌
Michael Colucci
CPC Code
‌
G10L 15/16
‌
G10L 15/063
‌
G10L 15/22
‌
G10L 25/51
‌
G10L 2015/088
‌
H04M 3/51
‌
G06F 21/6227
‌
G06N 20/00

Described techniques select portions of an audio stream for transmission to a trained machine learning application, which generates response recommendations in real-time. This real-time response is facilitated by the system identifying, selecting and transmitting those portions of the audio stream likely to be most relevant to the conversation. Portions of an audio stream less likely to be relevant to the conversation are identified accordingly and not transmitted. The system may identify the relevant portions of an audio stream by detecting events in a contemporaneous event stream, use a trained machine learning model to identify events in an audio stream, or both.

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