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US Patent 11032422 Heuristic sales agent training assistant

Patent 11032422 was granted and assigned to State Farm on June, 2021 by the United States Patent and Trademark Office.

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Patent abstract

A heuristic engine includes capabilities to collect an unstructured data set, such as a agent sales transaction record, and generate an agent training suggestion for subsequent action. Providing the heuristic engine with relevant data sets and a current context may allow determination of predicted future customer contexts and subsequent actions. The heuristic engine may learn from past data transactions and appropriate correlations with events and available data.

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Patent Inventor Names
Elizabeth Flowers0
Eric Balota0
Puneit Dua0
Shanna L. Phillips0
Edits on 20 May, 2023
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Official Website
https://pdfpiw.uspto.gov/.piw?Docid=110324220
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edited on 22 Sep, 2022
Infobox
Is a
Patent
Patent
0
Patent Applicant
State Farm
State Farm
0
Current Assignee
State Farm
State Farm
0
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
0
Patent Number
110324220
Date of Patent
June 8, 2021
0
Patent Application Number
154957430
Date Filed
April 24, 2017
0
Official Website
https://pdfpiw.uspto.gov/.piw?Docid=110324220
Patent Citations
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US Patent 10069971 Automated conversation feedback
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US Patent 10489861 Methods and systems for improving the underwriting process
0
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US Patent 10504029 Personalized predictive models
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Patent Primary Examiner
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Ahmad F. Matar
0
Edits on 6 Jun, 2022
"Entity importer update"
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edited on 6 Jun, 2022
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Website URL
https://pdfpiw.uspto.gov/.piw?Docid=11032422
Edits on 12 Feb, 2022
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created this topic on 12 Feb, 2022
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 US Patent 11032422 Heuristic sales agent training assistant

Infobox
Is a
Patent
Patent
Patent applicant
State Farm
State Farm
Current assignee
State Farm
State Farm
Patent jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent number
11032422
Date of patent
June 8, 2021
Patent application number
15495743
Date Filed
April 24, 2017
Patent citations
‌
US Patent 10069971 Automated conversation feedback
‌
US Patent 10489861 Methods and systems for improving the underwriting process
‌
US Patent 10504029 Personalized predictive models
Patent primary examiner
‌
Ahmad F. Matar

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