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US Patent 10963122 System and method of communication analysis

Patent 10963122 was granted and assigned to Nextiva on March, 2021 by the United States Patent and Trademark Office.

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Patent
Patent
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Patent attributes

Patent Applicant
Nextiva
Nextiva
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Current Assignee
Nextiva
Nextiva
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
109631220
Patent Inventor Names
Tomas Gorny0
Date of Patent
March 30, 2021
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Patent Application Number
167830660
Date Filed
February 5, 2020
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Patent Citations
‌
US Patent 10123063 Protecting user privacy during collection of demographics census data
‌
US Patent 10417613 Systems and methods of patternizing logged user-initiated events for scheduling functions
Patent Primary Examiner
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Thjuan K Addy
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Patent abstract

A system and method for a communication analytics system comprises a communication device and a system analyzer and the system analyzer is configured to continuously monitor electronic communications over the one or more communication devices and identify one or more communication activities associated with the electronic communications. The system analyzer is further configured to translate the one or more communication activities into communication data, store the communication data in a database and identify one or more correlations from the communication data.

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