Patent attributes
The disclosure generally describes methods, software, and systems, including a method for providing a recommended action. Data that is associated with requests and that is used in supporting actions made regarding the requests is collected from multiple sources. Default criteria based on the data and supporting a determination of a recommended action responsive to the given request is provided for presentation in the user interface. The user interface includes interactive sliders, each interactive slider being associated with a criterion and having a default slider position associated with a relative weighting factor for the criterion. An algorithm is executed that is associated with a request type of the given request. Absolute weights are assigned to the default criteria using the relative weighting factors. The given request is evaluated using the default criteria and the absolute weights to determine the recommended action, which is provided for presentation in the user interface.
