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US Patent 10936961 Automated predictive product recommendations using reinforcement learning

Patent 10936961 was granted and assigned to FMR LLC on March, 2021 by the United States Patent and Trademark Office.

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Patent abstractTimelineTable: Further ResourcesReferences
Is a
Patent
Patent

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Patent Applicant
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Current Assignee
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
10936961
Date of Patent
March 2, 2021
Patent Application Number
16988507
Date Filed
August 7, 2020
Patent Citations
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US Patent 10404635 Optimizing data replication across multiple data centers
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US Patent 10007538 Assigning applications to virtual machines using constraint programming
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US Patent 10146665 Systems and methods for providing dynamic and real time simulations of matching resources to requests
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US Patent 10248550 Selecting a set of test configurations associated with a particular coverage strength using a constraint solver
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US Patent 10356244 Automated predictive call routing using reinforcement learning
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US Patent 10417643 Method for personalizing customer interaction experiences by routing to customer interaction channels
Patent Citations Received
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US Patent 11977577 Personalizing explainable recommendations with bandits
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US Patent 11709886 Personalizing explainable recommendations with bandits
12
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US Patent 11301513 Personalizing explainable recommendations with bandits
Patent Primary Examiner
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Michael B. Holmes
Patent abstract

Methods and apparatuses are described for automated predictive product recommendations using reinforcement learning. A server captures historical activity data associated with a plurality of users. The server generates a context vector for each user, the context vector comprising a multidimensional array corresponding to historical activity data. The server transforms each context vector into a context embedding. The server assigns each context embedding to an embedding cluster. The server determines, for each context embedding, (i) an overall likelihood of successful attempt and (ii) an incremental likelihood of success associated products available for recommendation. The server calculates, for each context embedding, an incremental income value associated with each of the likelihoods of success. The server aggregates (i) the overall likelihood of successful attempt, (ii) the likelihoods of success, and (iii) the incremental income values into a recommendation matrix. The server generates instructions to recommend products based upon the recommendation matrix.

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