US Patent 10936395 Smart log parser for backup software to ease troubleshooting

In one example, a method can be performed that involves receiving user input concerning a failure of a data protection job, and performing various operations automatically without requiring further user input or action. Such operations include querying a database, based on the user input, to identify a log file, accessing the log file and extracting information from the log file based on the user input, using information extracted from the log file to identify a potential cause of the failure, and generating a report that lists the potential cause of the failure.