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US Patent 10601995 Systems and methods for communication routing

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Patent Citations Received
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US Patent 11790887 System with post-conversation representation, electronic device, and related methods
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US Patent 11706340 Caller deflection and response system and method
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US Patent 11025781 Digital on-duty assistant
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US Patent 11025781 Digital on-duty assistant
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US Patent 10999434 Artificial intelligence (“AI”) integration with live chat
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US Patent 10972611 Systems and methods for communication routing
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US Patent 10972609 Caller deflection and response system and method
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 US Patent 10601995 Systems and methods for communication routing

Infobox
Is a
Patent
Patent
Patent jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent number
10601995
Date of patent
March 24, 2020
Patent application number
16194188
Date Filed
November 16, 2018
Patent citations
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US Patent 10135989 Personalized support routing based on paralinguistic information
Patent primary examiner
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Rasha S. Al-Aubaidi

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